Everyone has different wants and needs when it comes to cleaning. Having people in your home and personal space can be intimidating and/or uncomfortable so you may not want us to clean everything that is on our standardized list- and that’s ok! We are Custom Interiors Canada designed to meet your custom needs. Your needs and wants will be discussed in the initial consultation so we have a mutual understanding of what the expectations are.
Unlike other companies, we will NOT charge you for “extra” work inside the home. You are billed according to the hours worked not the type of work done. This sets us apart from other companies. Keep in mind though that the “extras” can take time away from the standardized cleaning which may result in an incomplete clean for the allotted time. Each clean can have different priorities.
Work that will not be performed is under the discretion of the cleaner/owner and must be discussed prior to the commencement of the shift/agreement. Examples of this would be a pregnant cleaner changing cat litters or a cleaner uncomfortable with using a ladder to change a lightbulb.
Safety is our primary concern for our team. Please keep your requests reasonable and fair.
Thank you for your understanding.
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